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Telephony Services

Telephony Service

Interactive Voice Response -IVR

Interactive Voice Response (IVR) is a technology that allows a computer to detect voice and dual-tone multi-frequency signalling (DTMF) keypad inputs. IVR technology is used extensively in telecommunication
IVR systems can respond with pre-recorded or dynamically generated audio to further direct users on how to proceed on their request.
 IVR allows customers to access an information repository via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the instructions.
 

Automated voice calls

Often sought as voice(bulk)sms. The VOIP gateway dials the numbers of your highly valued customers/members and plays a (pre)recorded voice message (usually the voice of the conveyer of the promoted brand ) when the phone is picked. This message can  be complimentary/festive greetings or any other general information needed to be broadcasted to a target audience.
 

Mobile Application for MFBs 

Mobile programming is no doubt a fast moving technology trend and client server applications now have a mobile tier, we develop a mobile interface for application vendors who are willing to outsource the development. For instance we have a mobile banking application for microfinance banks which seamlessly interacts with their business solution.
 

Pluggable Web Portal for MFB Client/Server Applications

Since we focus on building 3rd party solutions and hence add value to enterprise micro finance bank applications, we have developed a customisable, pluggable web portal that can extend information from any standard (MFB) business application via the web interface.
The portal once integrated successfully will allow the banks’ customers access their account statement online and perform other approved basic banking demands.
The portal can also be used by the bank employees to perform some of their banking tasks remotely
"http://classiclink.com.ng/index.php/products" /> Products - Classiclink Technologies
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Products

Email Alert Service

Classiclink with the use of credible and enterprise email gateways offer email alert services to her 
clients for daily transactional email alerts. Due to the infrastructures we use, email delivery into customers mail inbox is guaranteed.
 
The email alert service is undoubtedly an indispensible option for achieving optimal information dissemination as almost all investors are now accustomed with the use of the email communication tool. Our clients  - with an appealing HTML friendly mail content - further earns her customers trust and confidence by further sending periodic and timely information to her customers via a bulk email gateway. The use of email service will be useful to sending the following types of information: 

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Telephony Service

Interactive Voice Response -IVR

Interactive Voice Response (IVR) is a technology that allows a computer to detect voice and dual-tone multi-frequency signalling (DTMF) keypad inputs. IVR technology is used extensively in telecommunication
IVR systems can respond with pre-recorded or dynamically generated audio to further direct users on how to proceed on their request.
 IVR allows customers to access an information repository via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the instructions.

Read more...

Bulk SMS

Classiclink is an industry leader in bulk SMS messaging and provides customers with a secure, simple, dependable, high capacity messaging platform to over 700 networks world wide.
 
This easy to use web-based product offers bulk SMS delivery, address book merge functionality, history reporting, 

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