Telephony Service
Interactive Voice Response -IVR
Interactive Voice Response (IVR) is a technology that allows a computer to detect voice and dual-tone multi-frequency signalling (DTMF) keypad inputs. IVR technology is used extensively in telecommunication
IVR systems can respond with pre-recorded or dynamically generated audio to further direct users on how to proceed on their request.
IVR allows customers to access an information repository via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the instructions.
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Bulk SMS
Classiclink is an industry leader in bulk SMS messaging and provides customers with a secure, simple, dependable, high capacity messaging platform to over 700 networks world wide.
This easy to use web-based product offers bulk SMS delivery, address book merge functionality, history reporting,